Terms of Service | House Of Arissa

1. Overview

This website is operated by House of Arissa. By accessing or purchasing from our website, you agree to be bound by these Terms of Service.

2. Eligibility

By using this website, you confirm that you are at least the age of majority in your country of residence or have permission from a parent or guardian.

3. Products

We specialise in modest wear, including mkhawers and related garments. We aim to display all products as accurately as possible. However:

Colours may vary due to lighting and screen settings
Embroidery, fabric texture, and finish may slightly vary between batches
These variations are not considered faults

4. Orders

We reserve the right to:

Refuse or cancel any order
Limit quantities
Cancel orders suspected of fraud or misuse

A contract is formed once your order is confirmed or dispatched.

5. Pricing & Payment

All prices are listed in GBP (£)
Payment must be made in full before order processing
Prices may change without notice

6. Fabric Composition

All garments are labelled in accordance with UK textile regulations.

Fibre composition is stated on garment labels
Marketing terms such as “silk-feel” describe texture only and do not indicate fibre content
Customers should refer to garment labels for exact material details

7. Care Responsibility

Customers must follow all care instructions provided. We are not responsible for damage caused by:

Incorrect washing or drying
Excessive heat or ironing
Use of harsh chemicals
Improper handling or storage

8. Shipping

Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by:

Courier services
Customs
External disruptions

Risk passes to the customer once the order is dispatched.

9. Returns

We accept returns only for faulty items or incorrect items sent. We do not accept returns for change of mind, incorrect sizing chosen, or custom / made-to-order items. Return requests must be made within 48 hours of delivery.

10. Limitation of Liability

To the fullest extent permitted by law, House of Arissa is not liable for indirect, incidental, or consequential damages. Liability is limited to the value of the purchased product.

11. Governing Law

These Terms are governed by the laws of England and Wales.